Privacy · 8 October 2026

Privacy, in practical terms.

AppFlowFix is operated by Veristria. Contact support@teamveristria.com about your inquiry or this notice.

What you choose to send

The scope form asks for your name, reply email, public app URL and a short description of one workflow. Optional details describe the actor, expected and actual result, access readiness and draft acceptance cases. We use this information to review fit, respond and manage the requested conversation. The contact checkbox concerns this inquiry; it is not newsletter enrollment.

Do not submit credentials, active login links, private keys, customer records or sensitive personal information. There are no file uploads. We do not fetch the app URL automatically through this form.

Receipt and storage

When configured, same-origin intake stores your request in a restricted Supabase queue for operator review. Hosting is provided through the configured hosting provider, intended to be Vercel. A browser reference appears only when storage acknowledges the request. A network failure can leave receipt uncertain; retrying unchanged keeps the request identifier.

The service uses a daily hashed client identifier for rate limiting rather than storing a raw IP address in the intake tables. Hosting providers may separately process technical request logs under their own terms. An inquiry is not an accepted job or a reserved slot. No automatic receipt email is promised.

Retention and your requests

Closed or declined inquiry payloads are reviewed for deletion after 90 days, unless an unresolved request or documented obligation requires retention. This is a manual review process. Accepted service records follow the service-record and legal-retention policy agreed for the engagement. Contact us to request access, correction or deletion; we may need to verify that the request concerns your information.

What stays in this browser

The scope worksheet and draft form are held in the page while it is open. They are not written to local storage. Copy and download controls act locally; those actions do not submit the draft. The email button opens an empty email draft, into which you can paste your brief yourself.

We use one local-storage preference, appflowfix_cookie_notice, to remember dismissal of the informational notice. It contains the value dismissed, not your form data. Clearing site storage resets it.

The optional support guide

The support panel first offers published FAQ answers. Clicking those uses local page content and does not call an AI provider. If live AI-assisted support is enabled, the panel discloses that your question and up to four previous user questions may be sent to Milliner and its selected model provider to select relevant published guidance. Do not include secrets or sensitive personal information.

The support code does not store question or answer transcripts. It stores a random session identifier, offer, daily hashed client identifier, expiry and usage counts for limits. Hosting and provider infrastructure may process technical logs under their own policies. Sessions expire within two hours; expired session and rate data are reviewed for removal through the operator process. No automatic cleanup scheduler is installed.

Chat answers do not create a ticket, confirm inquiry receipt, book work or charge you. Human contact uses an explicit consented handoff, email or scope request. Provider configuration and privacy settings must be reviewed before live support is enabled.

No optional tracking in this build

This site includes no analytics, advertising pixels or third-party font requests. The notice is informational, not an analytics consent gate. External links follow the destination’s own privacy practices. Adding optional tracking would require a separate policy and consent review before deployment.

Human support requests

When AI is unavailable, typing a question matches our published guide locally in your browser. It does not call a model. If you choose Ask a person, the separate form sends only your name, email and the summary you review, with your explicit consent. It does not automatically attach the conversation. A human request is confirmed only after VeristriaDesk acknowledges durable storage and returns a reference. No receipt email, response deadline or service booking is implied. If the connection is unavailable, copy the request and email us; an uncertain receipt remains visible.

Consented human requests become restricted operator records used to respond and manage the case. Closed or declined inquiries are reviewed for deletion after 90 days unless a documented obligation or unresolved request requires retention; accepted service records follow the approved service-record policy. Milliner and its selected providers may process inference inputs and logs under their configured retention policies. No provider privacy guarantee is implied by the local transcript controls.